About 123 Live Help Server Software
The most powerful live help software but easy as 1-2-3. It improves sales and support for e-business by showing visitors that a live agent is just a click-away. It has website monitor and proactive invitation for...
123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away.
Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the phone in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
It even has video chat! With video live chat, operators are available in video, voice and text chat with a simple click. Sales may show product details to customer or explain the features and prices face to face, and the prospective customers will then act quicker to buy. On the other hand, the customer support agents become more human, friendly and reliable in video live chat.
Additionally, operators have the ability to monitor website visitors in 123LiveHelp and send proactive invitation, especially when the prospective customers are browsing the high conversion pages, and start video audio chat with them to offer instant help. Operators can also push URL and send file to customers during live chat. And a statistics panel to show visitor activity and operator performance.
So why not take advantage of the new technology and surpass your competitors? Visit http://www.123flashchat.com/live-chat-video.html to get started today.
Previous Versions
Here you can find the changelog of 123 Live Help Server Software since it was posted on our website on 2015-04-24 03:00:00.
The latest version is 5.4 and it was updated on 2024-04-22 19:47:01. See below the changes in each version.
123 Live Help Server Software version 5.4
Updated At: 2012-01-16
Changes: Video chat module and the report statistics are improved, etc., and bugs are fixed.
123 Live Help Server Software version 2.1
Updated At: 2006-11-17
Changes: Real-time Text Chat; Web-based Flash Chat Client;Canned Answers;Multiple Chat Requests;Custom UI;Search Transcripts,etc.
Disclaimer
External Download
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